All orders ship from Vancouver Island, British Columbia via Canada Post with tracking. No customs. No cross-border delays.
Shipping timeline
Same-day fulfillment
Orders placed before 1pm PST ship same day. Orders after 1pm ship next business day.
Delivery time
2-5 business days anywhere in Canada. BC/AB typically 2-3 days. ON/QC typically 3-4 days. Atlantic provinces 4-5 days.
Packaging
Cold-pack standard
Every order ships with cold pack. Peptides are temperature-sensitive — we treat them accordingly.
Discreet packaging
Plain packaging. No external branding. Return address is generic.
Tracking
You'll receive tracking number via email once your order ships. Track via Canada Post.
Shipping cost
Flat rate $15 CAD anywhere in Canada. Free shipping on orders over $300.
International shipping
We ship within Canada only. No US or international orders at this time.
Issues with delivery
If your order doesn't arrive in cold-pack condition, email us immediately at orders@helixnorth.net with photos. We replace it — no questions asked.